Delivery & Return
International Shipping & Logistics Policy
1. Acceptance of Terms
Please read these Terms of Service carefully before accessing or using DisplayBackdrop.com (the “Website”), operated by Trustweb Teknoloji Medya Reklam Ltd. Şti. (“DisplayBackdrop,” “we,” “us,” or “our”).
By accessing our Website, creating an account, submitting artwork, placing an order, or using any of our services, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use this Website.
2. Our Services
DisplayBackdrop specializes in the design, manufacture and sale of custom trade show displays, tension fabric backdrops, lightboxes, banner stands, table covers and related display products.
Because every product is manufactured specifically for each customer, production begins only after payment has been received and artwork has been approved (where applicable).
We reserve the right to modify, discontinue or update any product, pricing, service or feature at any time without prior notice.
3. Artwork & Design Services
Customers may upload their own print-ready artwork or purchase one of our optional artwork services.
Our artwork review includes checking basic print readiness such as dimensions, bleed, image resolution and file integrity. Unless a professional design service has been purchased from DisplayBackdrop, customers remain fully responsible for all artwork content, including but not limited to:
- Text and spelling
- Logos and graphics
- Colors
- Layout
- Image quality
- Copyright compliance
Once artwork has been approved or production has started, changes may no longer be possible.
4. Printing Standards
DisplayBackdrop uses professional dye-sublimation printing and industry-standard production methods.
Customers acknowledge that:
- Slight color variations between digital screens (RGB) and printed products (CMYK) are normal.
- Minor production tolerances, trimming differences and fabric stretching are standard within the large-format printing industry.
- Product images shown on the Website are for illustrative purposes only and may not exactly represent the final printed product.
These variations do not constitute manufacturing defects.
5. Orders & Payment
All orders must be paid in full before production begins.
Once production has started, custom orders cannot be cancelled or modified except where required by applicable law.
DisplayBackdrop reserves the right to refuse or cancel any order for reasons including pricing errors, suspected fraud, unavailable materials or technical production limitations.
6. Shipping & Delivery
DisplayBackdrop ships worldwide using trusted international carriers including DHL, UPS and FedEx.
Estimated production and delivery times displayed on the Website are provided as estimates only and are not guaranteed delivery dates.
Customers are responsible for providing accurate shipping information. DisplayBackdrop is not responsible for delays or additional costs resulting from incorrect addresses, unavailable recipients or failed delivery attempts.
International shipments may be subject to customs duties, import taxes or other government fees depending on the destination country. Unless otherwise stated during checkout, these charges are the responsibility of the customer.
7. Shipping Damage
Customers should inspect all packages immediately upon delivery.
If shipping damage is discovered, please retain all packaging materials, take clear photographs of both the packaging and product, and contact our customer support team as soon as reasonably possible.
Failure to report shipping damage promptly may limit our ability to assist with carrier claims.
8. Intellectual Property
All content published on DisplayBackdrop.com—including but not limited to text, graphics, logos, photographs, videos, icons, layouts, designs and software—is the property of DisplayBackdrop or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed or used without prior written permission.
Customers retain ownership of their uploaded artwork while granting DisplayBackdrop a limited license to use such files solely for manufacturing and fulfilling their orders.
Customers represent and warrant that they own or have obtained all necessary rights to use any artwork they submit.
9. User Responsibilities
Customers agree to provide accurate billing, shipping and contact information.
Customers are solely responsible for:
- Uploaded artwork
- Copyright permissions
- Trademark compliance
- Image licensing
- All information submitted with an order
Customers agree to indemnify and hold DisplayBackdrop harmless from any claims resulting from materials they provide.
10. Limitation of Liability
To the fullest extent permitted by law, DisplayBackdrop shall not be liable for any indirect, incidental, consequential or special damages arising from the use of our Website, products or services.
Our maximum liability for any claim shall not exceed the purchase price of the specific product giving rise to the claim.
11. Force Majeure
DisplayBackdrop shall not be responsible for delays or failure to perform caused by events beyond our reasonable control, including but not limited to:
- Natural disasters
- Severe weather
- War
- Government actions
- Labor disputes
- Transportation interruptions
- Power outages
- Internet or telecommunications failures
- Pandemics or other public emergencies
12. Privacy
Your use of this Website is also governed by our Privacy Policy.
By using DisplayBackdrop.com, you acknowledge that you have read and understood our Privacy Policy.
13. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of Türkiye.
Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the Courts and Enforcement Offices of Istanbul, Türkiye.
14. Changes to These Terms
DisplayBackdrop reserves the right to modify these Terms of Service at any time.
Updated versions will become effective immediately upon publication on this Website. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
15. Contact Information
If you have any questions regarding these Terms of Service, please contact us through the contact information provided on DisplayBackdrop.com.
FAQs
A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.
It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.
If that’s what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.
It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.
If that’s what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.
It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.
Online store of household appliances and electronics
Then the question arises: where’s the content? Not there yet? That’s not so bad, there’s dummy copy to the rescue. But worse, what if the fish doesn’t fit in the can, the foot’s to big for the boot? Or to small? To short sentences, to many headings, images too large for the proposed design, or too small, or they fit in but it looks iffy for reasons.
A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required. It’s content strategy gone awry right from the start. If that’s what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader.
