Delivery & Return

Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.

International Shipping & Logistics Policy

1. SHIPPING & DELIVERY

At DisplayBackdrop, every order is custom-made specifically for you. Once production and quality inspection are completed, your order is carefully packaged and shipped using trusted international carriers.

We partner with DHL Express, UPS and FedEx to provide reliable worldwide delivery for trade show displays, custom backdrops and display products.

Production times vary by product and are displayed on each product page. Shipping times begin once production has been completed.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Small items

Standard delivery Get it in 3-5 working days
Orders over $100: All day delivery. Order anytime: FREE
Orders under $100: All day delivery. Order anytime: $5
Weekday time slot from 12noon - 5pm. Order by 9pm. $10
Next day delivery Get it next day, 7 days a week
All day delivery. Order by 9pm. $5
Weekday time slot from 12noon - 5pm. Order by 9pm. $10

2. ORDER TRACKING

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

You can track your shipment directly through the carrier’s website to monitor delivery progress in real time.


3. DELIVERY INFORMATION

Please ensure that your shipping address, contact information and delivery details are accurate before placing your order.

If the carrier is unable to complete delivery due to an incorrect address, unavailable recipient or unsuccessful delivery attempts, additional shipping or return charges may apply.


4. SHIPPING DAMAGE

Although every shipment is carefully packaged, we recommend inspecting your package upon delivery.

If you notice visible shipping damage, please take clear photos of the package and product, retain all original packaging materials, and contact our customer support team as soon as possible. Prompt reporting helps us work with the carrier to resolve the issue efficiently.


5. REMOTE DELIVERY AREAS

Some remote or rural locations may require additional transit time or carrier surcharges based on the shipping provider’s service area.

If your delivery address is located in a remote area, the carrier may contact you regarding alternative delivery arrangements or pickup options.


6. INTERNATIONAL SHIPPING

DisplayBackdrop ships to customers throughout the United States and selected international destinations.

International orders may be subject to customs duties, import taxes or other fees required by the destination country. These charges, when applicable, are the responsibility of the recipient unless otherwise stated during checkout.


7. NEED HELP?

If you have any questions regarding production, shipping or delivery, our customer support team is here to help before and after your purchase.

FAQs

My order hasn't arrived yet. Where is it?

A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.

It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.

Do you deliver on public holidays?

If that’s what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do you deliver to my postcode?

A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.

It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.

Is next-day delivery available on all orders?

If that’s what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do I need to be there to sign for delivery?

A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.

It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.

Online store of household appliances and electronics

Then the question arises: where’s the content? Not there yet? That’s not so bad, there’s dummy copy to the rescue. But worse, what if the fish doesn’t fit in the can, the foot’s to big for the boot? Or to small? To short sentences, to many headings, images too large for the proposed design, or too small, or they fit in but it looks iffy for reasons.

A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required. It’s content strategy gone awry right from the start. If that’s what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader.